Payment
Terms and Conditions
This payment system is provided by Diocese of Cork and
Ross and its third-party suppliers.
Diocese of Cork and Ross may update these terms from time to time and any changes
will be effective immediately on being set out here. Please ensure you are
aware of the current terms.
Terms and Conditions
Please
read these terms carefully before using the online payment facility. Using the
online payment facility on this website indicates that you accept these terms.
If you do not accept these terms do not use this facility.
Please also see Easy Payments Plus Terms and Conditions
and Privacy Policy.
All
payments are subject to the following conditions:-
Your
payment will normally reach the Diocese of Cork and Ross or parish account to
which you are making a payment on the following working day.
We
cannot accept liability for a payment not reaching the correct account due to
you quoting an incorrect card number or incorrect personal details.
Neither can we accept liability if payment is refused or
declined by the credit/debit card supplier for any reason.
Security
All
payment details which are entered through this payment gateway are encrypted
when the customer, or third-party making payment, enters them. Communications
to and from the service provider's site are encrypted.
Neither Diocese of Cork and Ross nor any parish to which
you donate via the Diocesan website shall be liable for any failure by the
customer or third party making payment of fees to properly protect data from
being seen on their screen by other persons or otherwise obtained by such
persons, during the online payment process or in respect of any omission to
provide accurate information in the course of the online payment process.
All cardholder information is protected and will never be passed onto
any third parties, except as outlined in these terms and conditions.
Service
Provider
Online
payments of fees can be made by credit or debit card.
The
transaction is received and validated by the Service Provider (Fee Pay Ltd t/a
Easy Pay Plus). The client making the application will get an immediate
notification to confirm whether or not the card validation was successful.
The funds will be transferred from your account within 48
hours.
Refund
Policy
Refund of payments made will be at the discretion of the Diocese of Cork and Ross or the parish to
which you have donated via the diocesan website. Disputes regarding amounts
paid must be made in writing to Diocese of Cork and Ross. If they apply to a parish donation, the
information may be forwarded to the parish so that the matter may be resolved.
Refunds, if applicable, will only be made to the
debit/credit card used for the original transaction.
Cancellation
Policy
To cancel a recurring
payment, please contact the Diocese of Cork and Ross.
Privacy
Personal data is data that identifies you or can be used to identify or contact
you and may include, for example, your name, address, mobile number, or email
address.
When you
donate to the Diocese of Cork and Ross or to any of its parishes via
www.corkandross.org, you will provide the Diocese and Feepay
Limited (t/a Easy Pay Plus) with the following personal data:
1. Your
name, address, phone number and email address;
2. The
amount you donate;
1. Your
payment card details, including, cardholder name, card number, card expiry date
and CCV number. Card details are encrypted and are not visible within the
system to any administrators within the Parish or Feepay
Limited (t/a Easy Payments Plus)
2.
This personal data that you
volunteer to us will be processed for the following purposes:
Freepay
Limited (t/a Easy Pay Plus) will provide
the Diocese/parish to which you donate with a summary of the amount you have
donated each month.
If your
donation is being made via www.corkandross.org for a
particular parish, the Diocese will forward your personal data to the relevant
parish so that the donation may be processed by the parish and so that it may
benefit the parish.
In order
for your payment to be processed, your personal details will be sent to AIB
Merchant Services. Your data may be
transferred outside the EEA but within the First Data Group by AIB Merchant
Services. Please see AIB Merchant Services’
Privacy Policy for further information www.aibms.com/wp-content/uploads/2018/05/AIBMS-GDPR-privacy-notice-Final_v2.pdf. The Diocese/relevant
parish will receive confirmation from AIB that your payment has been
processed. This confirmation will
contain your name, address and donation amount.
This assists us in the administration of the donations.
www.EasyPaymentsPlus.com is hosted by Amazon Web Services. This means that your personal data may be
processed by that entity.
If you choose to receive emails from Freepay Limited (t/a Easy Pay Plus), to
receive payment links and receipts, your personal data will be processed by
MailChimp for the purposes of
sending you those emails.
If you choose to receive SMS Messages from Freepay Limited (t/a Easy Pay Plus), to
receive payment links and receipts, your personal data will be processed by Clickatell
for the purposes of sending
you those emails.
The information you
provide in connection with your donation will be retained by the Diocese and/or
appropriate parish for 7 years to comply with financial and taxation
requirements. If you set up regular payments to the Diocese/parish,
the Diocese and/or the parish will retain some of your data for 7 years after
the final payment is made.
If you
donate more than €250 in any one year to the Diocese or to a parish, we may
contact you in relation to the Charitable Donation Scheme.
You have the right to request a
copy of any personal data held by us about you. You also have the right to have
such data corrected where it is inaccurate or misleading. You also have the
right to have this data deleted.
Please see
the Diocese’s Privacy Policy for further information.
Collection and use of Non-Personal Data
Like most websites, we gather statistical and analytical information collected
on an aggregate basis of all visitors to our website. This non-personal data
comprises information that cannot be used to identify or contact you.